Consumer protection
The financial market offers a wide range of different financing, investment and insurance products.
Like everywhere else, however, there are people who want to profit from the insecurities as well as lack of experience and knowledge of others. That is why we need laws, regulations and institutions that help consumers avoid bad financial decisions. In addition, they contribute to protecting consumers from any damage caused by white collar crime, especially financial fraud.
Professional financial advice gives an overview of what financial advice is, which legal regulations exist and how professional financial advice is different from finfluencing. Influencers often have vested interests and receive money for promoting financial products. However, there are also trustworthy finfluencers who simply want to share their knowledge. For consumers, it is important to be critical and ask questions. These pages will help you find the right advice to reach your financing, savings and investment goals, learn about your rights and critically question offers promoted by finfluencers.
Consumer protection: what’s to know?
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In Austria, consumers are protected by a number of laws and regulations in different areas. Financial advice and consumer protection provides an overview of important consumer rights.
Protection against financial fraud covers the most common strategies and tricks of financial fraudsters. On this page you will also find tips on how to recognize and safeguard against financial fraud.
Solutions to problems with financial institutions provides information on how to deal with misconduct by banks, insurance companies, pension funds and financial service providers. In addition to general tips, you will also find information on where to turn to for help and support.
